Fellow vs Avoma: AI Meeting Notes, Integrations, and Accuracy compared (2026)

The AI meeting assistant market has grown significantly, and companies evaluating tools in 2026 face a real dilemma: do you adopt a meeting intelligence platform built for everyone in your organization, or a conversation intelligence tool designed primarily for sales teams?

Avoma positions itself as a revenue intelligence tool. That sounds great for sales teams, but prospective customers consistently report that the fundamentals — transcription accuracy, bot reliability, and pricing clarity — fall short of expectations.

Fellow takes a different approach: build the most accurate, secure, and broadly useful meeting assistant for every team across the organization (Sales, Customer Success, Marketing, Product, Finance). For teams prioritizing accuracy, security, and powerful integrations, Fellow is the clear winner.

Fellow vs Avoma at a glance

AI transcription accuracy and meeting notes

Transcription is the foundation everything else is built on. If the transcript is unreliable, summaries, AI meeting notes, action items, and CRM updates all inherit those errors.

• Fellow consistently delivers 95%+ transcription accuracy across 92 languages, including strong performance with accents and technical jargon. This accuracy holds whether teams record with a bot or use botless recording through native platform integrations.

• Avoma claims high-quality transcription across 40+ languages, but individual reviewers paint a different picture. As one verified G2 reviewer in consulting noted, Avoma "does not pick up the right notes — or the right person speaking — it does not accurately capture sometimes and it sometimes misquoting the wrong person on the call."

• An analysis of 500+ Avoma reviews by Oliv.ai found that aggregated user reports suggest roughly 80% word accuracy — a gap that creates downstream problems for AI summaries and CRM data quality.

Fellow's accuracy advantage becomes especially important for global teams. With 92 supported languages compared to Avoma's 40+, Fellow covers more of the world's business conversations without sacrificing quality.

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Bot reliability and recording options

Nothing undermines confidence in a meeting tool faster than a recording bot that fails to show up.

• Fellow offers both bot-based and botless recording options, with the same enterprise governance and privacy controls applied across both modes. Teams choose the method that suits their culture — no trade-offs on security or accuracy.

• Avoma also supports both bot-based and botless native recording, which is a positive. However, individual reviewers have repeatedly flagged reliability concerns with Avoma's bot.

• As G2 reviewer Amrit D., a Customer Success Manager, noted, "It sometimes takes a little while for the Avoma note taker to join a meeting. Sometimes the speaker names aren't captured."

• Another verified G2 user reported: "We see it show up late, drop from calls randomly and sometimes just not show up." A Circleback comparison noted that "users experience problems with the meeting bot joining calls late, which can cause them to miss important parts of conversations."

When a recording bot arrives five minutes late to a discovery call or drops mid-conversation, the entire meeting's intelligence is compromised. Fellow's dual recording approach — with consistent reliability across both modes — eliminates this risk.

Organization-wide AI meeting intelligence

Fellow's Ask Fellow feature lets users query across all meetings they have access to, generating outputs and triggering workflows. Questions like "Where are projects getting blocked?" or "What commitments are at risk this quarter?" surface insights that no single meeting transcript can provide. This cross-meeting intelligence serves every team in the organization — product, engineering, customer success, leadership — not just revenue teams.

Avoma offers "Ask Avoma," a similar conversational query feature, but it sits within the higher-priced Conversation Intelligence add-on ($59/user/month). For teams that don't need full sales coaching and revenue intelligence, this locks a valuable feature behind an expensive paywall.

Fellow makes cross-meeting search a core part of the platform experience, available without purchasing add-ons designed for a single department.

Integrations and workflow automation

Fellow connects to 50+ native integrations, including project management tools like Asana, Jira, Monday.com, and Linear — as well as CRMs like Salesforce and HubSpot.

Action items from meetings sync directly into these tools as trackable tasks, not just text snippets. Fellow also offers an API and MCP Server (connecting to Claude, ChatGPT, and Cursor), plus Zapier and n8n support for 8,000+ apps.

Avoma's integration ecosystem is narrower, with approximately 30 native integrations focused primarily on CRM platforms (Salesforce, HubSpot, Pipedrive) and dialers. This reflects Avoma's sales-team orientation — excellent if your sole goal is CRM enrichment, but limiting for organizations that need meeting intelligence to flow into project management, engineering, and cross-functional workflows.

The difference is clear: Fellow turns meetings into action for every team, while Avoma focuses on CRM data for revenue teams.

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Enterprise security and compliance

Fellow is built for enterprise trust: SOC 2 Type II certified, GDPR and HIPAA compliant, and Fellow never trains on customer data. Permission-based access aligns to organizational roles, ensuring meeting data stays within appropriate boundaries. The same security governance applies whether teams use bot or botless recording.

Avoma also maintains SOC 2 Type II and GDPR compliance, which is commendable. However, Fellow's explicit commitment to never training on customer data and its alignment of security controls to both recording modes give security-conscious organizations additional assurance.

For organizations in regulated industries — healthcare, financial services, education — Fellow's comprehensive compliance posture and transparent Security and Trust Centre provide the documentation procurement and IT teams require.

Pricing comparison and value breakdown

Avoma's headline pricing of $19/user/month covers only the AI Meeting Assistant tier. To access conversation intelligence features like smart trackers, coaching scorecards, and global Ask Avoma, teams pay an additional $59/user/month. Revenue intelligence adds another $79/user/month. For a team of 20 users on Avoma's full stack, costs can reach $3,000+/month before accounting for minimum seat requirements.

Quotes from real Avoma users who switched to Fellow

Based on sales conversations with prospective customers who evaluated or used Avoma before choosing Fellow, several consistent patterns emerge.

"The transcripts and AI summaries are not accurate enough to rely on"

Transcription accuracy is the most frequently cited reason for switching. One Chief of Staff and Operations professional shared:

"The features aren't very accurate as well... the transcripts and AI summaries are not accurate, making it difficult to rely on for meeting documentation and client recaps."

The same prospective customer also noted that Fellow's AI notetaker was "more precise, accurate, and faster at generating notes after calls compared to Avoma."

When your daily workflow depends on accurate meeting documentation, even small accuracy gaps compound into hours of manual correction.

"The pricing is very confusing and the bot isn't joining all our calls"

Pricing complexity and bot reliability issues often appear together.

One Chief of Staff and Operations professional explained:

"Their pricing is very different. I would say we are subscribed per seat annually, but it's very confusing."

The same user flagged that the Avoma bot "is not getting into some of our team's calls," creating an uneven experience across the organization.

Fellow's straightforward per-user pricing and reliable dual recording options (bot and botless) eliminate both of these pain points.

"Fellow's interface is easier to navigate, and the pricing is more competitive"

Users consistently praise Fellow's user experience over Avoma's. One prospective customer noted that "the team compared Fellow with Avoma and appreciated Fellow's user interface and easy navigation. They found it particularly useful that templates were readily available."

A Director/Administrator at an educational institution specifically mentioned that "Fellow's pricing was more competitive" and cited a negative experience with Avoma's sales process as a contributing factor in their switch.

Where Avoma falls short

Avoma has been around longer in the conversation intelligence space, and it offers genuine value for sales-focused teams that need coaching scorecards, talk-time analytics, and CRM automation. But several structural limitations hold it back for broader organizational use.

Avoma's modular pricing creates confusion and cost escalation. Capterra reviewers note "limited CRM integration" and "periodic small software bugs," while the add-on pricing model means teams needing full intelligence capabilities pay significantly more than the advertised starting price. Individual reviewers on G2 have flagged contract inflexibility — one mid-market IT specialist reported paying for 87 seats while only 48 were active, with Avoma refusing to renegotiate.

For organizations that need a single meeting intelligence platform serving every department — not just revenue teams — Avoma's sales-first architecture creates adoption barriers that Fellow's universal design avoids.

Frequently Asked Questions

Is Avoma better than Fellow for sales teams?

Avoma offers specialized sales features like AI coaching scorecards that are designed for sales coaching workflows. However, Fellow also offers sales features such as talk time ratios, keyword trackers, and Sales-specific AI note templates.

Fellow serves sales teams effectively through 95%+ accurate transcriptions, CRM integrations with Salesforce and HubSpot, and cross-meeting intelligence via Ask Fellow.

Does Avoma offer botless recording like Fellow?

Yes, Avoma supports both bot-based and botless native recording through platform integrations with Zoom, Google Meet, and Microsoft Teams. Fellow also offers both options with the same enterprise-grade privacy controls and governance applied across both recording modes.

How does Fellow's pricing compare to Avoma?

Fellow's Team plan starts at $7/user/month with AI notes, action items, integrations, and cross-meeting search included. Avoma's Startup plan starts at $19/user/month for basic meeting assistant features. Avoma's conversation intelligence and revenue intelligence capabilities require separate add-ons that can bring per-user costs to $79+/month. Fellow's pricing is simpler.

Can Fellow replace Avoma for meeting transcription?

Yes. Fellow delivers 95%+ transcription accuracy across 92 languages — more than double Avoma's 40+ supported languages. Fellow also provides AI-generated meeting notes, action item extraction, and cross-meeting search. Teams switching from Avoma to Fellow consistently report improved accuracy and faster note generation. For revenue teams, Fellow offers CRM integrations, sales recap templates, talk time ratios, and more.

Is Fellow secure enough for enterprise use?

Fellow is SOC 2 Type II certified, GDPR and HIPAA compliant, and never trains on customer data. Permission-based access controls align to organizational roles, and Fellow's Security and Trust Centre provides the documentation enterprise procurement teams need.

→ Try Fellow free today. Start a 14-day trial