The customer: Meet Vidyard
Vidyard is an online video platform for businesses that allows companies to increase leads, accelerate their pipeline and delight customers. The company’s goal is to make remote selling easy. Using their platform, employees can record and send videos that add a personal touch at all stages of the sales cycle.
Tyler Vincent is Vidyard’s Director of Engineering and currently leads four teams at the company. Over the nine years that Tyler has worked at Vidyard, his role has become very cross-functional to support his team’s initiatives.
When stepping into a leadership role at Vidyard, Tyler understood the importance of prioritizing work for his team and ensuring they could deliver predictably.
Let’s explore how Fellow came into the picture at Vidyard and how the tool has helped Tyler create balanced teams and feel empowered in his role as a manager!
The challenge: Operating on different systems
Tyler was hesitant about Fellow at the beginning.
When we asked him about using the tool for the first time, he admitted that he wasn’t fond of the idea.
Tyler had his own system for running meetings, just like everyone else had at the company at the time.
We hear this a lot – Everyone at the company has their own unique way of running meetings that work for them. It might feel like it’s working in the moment, but in the long term, important decisions and discussions are forgotten about or misplaced, and communication becomes strained.
Engineering, specifically, is known for its fast-paced and innovative nature. With many things on the go at any given time, Tyler needed a tool to prioritize tasks and get his team on the same page.
Little did he know that Fellow would help him answer all of these important questions by bridging the gap and collaborating more closely with his engineering teams.
The solution: A new way to approach meetings that improve productivity, accountability and management
Tyler began seeing the benefits as his colleagues used the tool. As time passed, Tyler also noticed he was favouring Fellow for his meeting agendas and notes over his former methods.
When we asked Tyler if Fellow helps his team ship things faster, he responded:
What’s great about Fellow is that those action items sit there when you have the next meeting with names on them. This way, you can follow up and ask, “How did it go?” It creates a loose system of accountability from meeting to meeting.
Results: A win-win for everyone! 🎉
It’s a win-win for everyone when employees and managers have the resources needed to bring their best selves to meetings and other work.
Fellow makes it easy to prioritize what needs to be addressed during each one-on-one and team meeting so that you can spend less time stressing, and more time collaborating!
What’s great is that Tyler and other teams at Vidyard record Vidyard videos in advance and add them to the agenda to help everyone prepare for the meeting.
One thing Tyler didn’t expect was how Fellow would help him facilitate skip-level meetings. These conversations are crucial because topics can vary from career growth to serious workplace challenges.
Thanks to Fellow, Tyler feels more connected to his engineering colleagues and the large projects he oversees. His teams are also thriving with their new systems of asynchronous communication.