AI Meeting Notetakers in HealthTech: 4 Security Checks To Keep PHI Secure

One wrong sentence in a meeting can cost a health tech company millions. A missed compliance detail, a forgotten action item, or an unrecorded patient discussion doesn’t just slow you down, it exposes you to risk.

This sets the stage: high stakes, regulatory risk, and the need for precision. 

Health tech teams are often stuck in back-to-back meetings while juggling feature development for clients and stakeholder demands. It’s no wonder many turn to AI notetakers for help, but most tools aren’t built with the security and compliance this industry requires. 

But not all AI notetakers are safe for healthcare. Some tools have been caught secretly recording conversations or using your data to train their models. In HealthTech, that’s more than just sloppy, it can mean HIPAA violations, loss of patient trust, and real legal consequences.

So what should you look for in an AI notetaker if you work in health tech? Here are a few essentials.

Does the AI notetaker train on your data?

Many AI tools improve themselves by learning from user conversations. That might sound harmless, but in HealthTech, it’s a huge red flag. If your notetaker is feeding PHI into its training models, you’ve already lost control of sensitive information.

Is the AI notetaker HIPAA-compliant?

In healthcare, compliance isn’t optional. HIPAA requires strict safeguards for PHI, and if your notetaker isn’t compliant, you shouldn’t use it for any patient-facing or clinical meeting. Doing so can expose your organization to fines and destroy patient trust.

Are there clear recording indicators?

Everyone in a meeting should know when a notetaker is present. If a tool makes it difficult to see when recording is happening, or worse, records in secret, that’s a dealbreaker. Look for solutions that display obvious recording indicators, like notifications and visible participants in the call.

Can you pause, resume, and redact?

Conversations don’t follow scripts. Sensitive details or quick side comments often come up unexpectedly. A good AI notetaker should let you pause and resume recordings with a single click, and permanently redact details that should never live on in searchable notes.

Fellow gives you both, so you stay in control of what’s recorded and what’s erased

Why Fellow is the secure choice for HealthTech companies

Plenty of AI notetakers promise productivity, but very few are built with HealthTech’s regulatory reality in mind. Fellow is.

1. Built with compliance at its core

Fellow is both SOC 2 Type II certified and HIPAA compliant, proving its security practices have been independently audited and validated.

2. No data training, ever

With Felllow, your meeting transcripts, recordings, and notes are never used to train AI models. They stay encrypted and private.

3. Enterprise-grade privacy controls

Fellow's AI notetaker gives you the ability to pause and resume with a click, redact sensitive details permanently, and set granular recording policies so only the right people see the right information.

4. Transparent by design

Fellow makes it obvious when recording is active, ensuring participants stay informed and trust isn’t eroded.

These four checks are only part of the story. We’ve put together a 7-point checklist that every HealthTech team should use before adopting any AI notetaker.

👉 Download the HealthTech AI Notetaker Security Checklist

In health tech, there’s no room for “good enough” when patient trust and compliance are on the line. The right AI notetaker should do more than capture conversations: it should protect your most sensitive information, make compliance effortless, and give your team complete control over recordings and data.

Fellow was built with these non-negotiables at its core, so you don’t have to choose between productivity and security. If you want peace of mind that your meetings are both efficient and HIPAA-compliant, Fellow is the AI meeting notetaker built for HealthTech teams like yours. Get started with a 14-day free trial today.